Our Payment Policy
We are not contracted with Covered Care California, Kaiser or Tricare.
If you have insurance with one of our networked providers, you will be asked to present your child’s insurance card and pay the urgent care co-pay. Please check the amount as it often differs from the amount you might pay for a standard co-pay visit.
After we file your child’s visit with your insurance provider, they will let us know what treatment was covered and not covered by the insurance. We will charge your credit card on file for any remaining unpaid portion. This process can take up to 6 weeks.
If your insurance health plan is not listed here, the office visit will be considered self pay and payment is due at the time of service. We can provide a receipt after your visit, which you can submit to your insurance for reimbursement.
We know that every insurance plan is different and it can be very confusing at times. If you want to talk to us about your bill, please call our billing specialist during normal business hours at 650-579-6581 option 3, or email firstname.lastname@example.org.
Insurance We Accept
Our Insurance Policy
After Hours Pediatrics accepts a wide variety of insurance plans including those listed to the right. Please contact your insurance company directly to find out if our providers are in-network with your plan.
We are a family-friendly children’s urgent care and minor emergency center in downtown San Mateo
For over 20 years, we have provided pediatric urgent medical care to babies, children and young adults from San Mateo, Burlingame, Millbrae, San Bruno, San Carlos, Belmont, Redwood City, and Foster City. The clinic is staffed by Board Certified pediatricians, is easy to find, and has parking right outside the door.
Our clinic is open for Urgent Care after hours when your child’s doctor is unavailable. We recommend you make an appointment so we can prepare for your arrival, please fill out all the forms and upload your insurance information. We have a limited number of walk-in spots each night.
Questions & Answers
A: We treat Urgent Care patients from birth to age 26. We test all ages for COVID. If we are very busy, we give younger children priority and may ask the young adult to be seen in Adult Urgent Care.
A: You should come to After Hour Pediatrics if your child requires urgent care when your pediatrician or primary care physician’s office is closed. We are a convenient and affordable alternative to the Emergency Room. If the injury or illness is life-threatening, you should go to the nearest hospital.
We are open 365 days a year, Monday-Friday 5pm -10pm and Weekends/Holidays 10am-10pm.
If you are in doubt about whether to come and visit us please call us at 650-579-6581
A: The typical visit requires 30 -60 minutes depending on the services you need. If you need lab tests, breathing treatments or a procedure performed, you may be in the office for longer. During surge of illnesses or patients with emergencies, wait times can be longer.
A: COVID-19 Testing is by appointment only.
For Urgent Care, you can “Save a Spot” or drop in. We see walk in patients in the order that they arrive with exceptions for critically ill children or those at high-risk. We do our best to see “Saved Spots” on time, and always leave openings for walk in patients.
- We believe sick or injured children should be seen by a pediatrician. Other urgent care facilities may have pediatric rooms or areas designated for children, but they are not staffed with clinicians who have specialized training in pediatrics.
- We are ideally located in downtown San Mateo, 10 minutes from San Francisco airport.
- We offer free parking right outside our front door.
- We are child friendly, caring, compassionate and gentle.
- We will work with your child’s primary physician, informing them about your visit and ensuring they are fully briefed about your child’s medical situation as soon as possible.
- We are independently run so you can talk to us about financial pressures. We might be able to help.